About the Role:

We are seeking an experienced QA with 6+ years to drive quality assurance efforts for Salesforce Community (Experience Cloud) applications. This role requires strong leadership, hands-on testing expertise, and effective coordination between onsite and offshore teams to ensure high-quality, scalable, and secure Salesforce solutions.

Requirements:

- Lead end-to-end QA activities for Salesforce Community (Experience Cloud) applications

- Define QA strategy, test approach, and quality metrics for projects and releases

- Review and approve test plans, test cases, and test execution results

- Perform and oversee functional, regression, integration, UAT, and smoke testing

- Provide technical guidance on testing Salesforce features:

- Experience Cloud pages and components

- Lightning components and Apex functionality

- Flows, workflows, validation rules, and automation

- Manage and coordinate onsite and offshore QA teams, ensuring alignment across time zones

- Assign tasks, track progress, and ensure timely delivery of QA milestones

- Facilitate defect triage meetings and work closely with development and product teams

- Ensure proper defect lifecycle management and root cause analysis





- Support UAT planning and execution with business stakeholders

- Oversee release sign-offs and post-production validation

- Drive continuous improvement in QA processes, standards and best practices

Required Skills & Qualifications

- 6+ years of QA experience

- Robust hands-on experience with Salesforce Community / Experience Cloud

- Salesforce test automation experience ( Selenium or Copado)

- API and integration testing experience (Postman)

- Deep understanding of Salesforce data model, security, and automation

- Proven experience leading onsite offshore QA teams

- Strong stakeholder management and client communication skills

- Experience working in Agile/Scrum environments

- Excellent documentation, reporting, and mentoring skills

Good-to-Have Skills

- Salesforce Admin / Advanced Admin / QA certification

- CI/CD and release management exposure in Salesforce environments.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Salesforce QA (Hyderabad)
🏢 Ciber
📍 Hyderabad