1. Execute manual testing across Salesforce modules and document defects
2. Collaborate with teams to align test cases with user stories and specifications
3. Perform regression testing and support customer onboarding/data loading
4. Track client issues, generate support and invoicing reports
Key Deliverables:
1. Maintain quality across Salesforce implementations
2. Ensure smooth onboarding of customer data
3. Provide timely resolution to support issues
4. Generate operational reports for billing and customer success