Role: Salesforce Business Analyst.

Experience: 3-8 years.

Type: Permanent.

Location: Noida (Sector 132).

Mode: Work from office.

Notice: Immediate.

Responsibilities

- Work with clients and end users to gather, understand, and define business requirements

- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients

- Work collaboratively with team members to design a solution that will meet a clients business requirement and fulfill user stories

- Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies

- Collaborate with developers to test and verify that solutions will meet the business requirements

- Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable

- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

Requirements

- 5+ years of experience in IT, preferably Salesforce CRM.

- Robust experience in Salesforce Sales Cloud, Service Cloud, Health Cloud,



with hands-on implementation experience of at least 1-2 projects.

- Experience using Salesforce or similar CRM Products to develop client or business solutions

- Hands on experience configuring Salesforce or similar CRM Product, including workflows

- Good to have any Salesforce certification.

- Hands-on Experience in automation such as Workflow, Process Builder, and Flows (In-depth knowledge is mandatory)

- Experience in Sales Cloud, Service Cloud, Marketing Cloud

- Experience in user acceptance testing, and end-user training.

- Coding skills are a bonus but not mandatory.

- Must have experience in handling multiple projects and delivering them on time.

- Excellent communication skills and ability to communicate at all levels of the organization

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Salesforce Business Analyst (Noida)
🏢 Infrabyte
📍 Noida