Key ResponsibilitiesA. Lead Management &

- Customer Calling· Maintain and update leads received from IndiaMart, Google, and the sales team. · Call new prospective customers to introduce the company, products, and basic business details. · Call existing customers to follow up for repeat orders and sales requirements. B.

Order

Coordination &

- Internal Follow-up· Forward buying requests received from customers to the billing team for further processing. · Coordinate with the billing team once Purchase Orders (POs are generated). · Share PO details received from the billing team with vendors for confirmation. C. Vendor &
- Payment Coordination· Follow up with vendors for order confirmation and payment confirmation. · Collect payment screenshots and confirmed PO copies from vendors. · Share payment proof and PO details with the accounts team for record and further action. D. Dispatch, Logistics &
- Delivery Follow-up· Coordinate with the dispatch team to share transport details and branch office delivery addresses. · Follow up with the dispatch team to confirm whether LR (Logistic Receipt) is received.



· Share LR photos with dealers to keep them informed about dispatch status. · Follow up with dealers if material is not received on time. · Coordinate internally to handle cases of material shortage or non-availability and ensure required changes or corrections are made as per situation. E. Growth &
- Conversion Responsibilities · Track lead-to-order conversion and highlight drop-offs or delays to seniors for corrective action. · Maintain basic data that helps management understand enquiry trends and dealer behaviour.

Skills &

- Competencies· Valuable communication and calling skills · Strong follow-up and coordination ability · Basic understanding of sales order and dispatch flow · Organised working style and attention to details · candidates who can speak Telugu / Kannada / Bengali , or candidates from North India , preferably staying in Dombivli or nearby areas . Qualification &
- Experience· Qualification: Graduate · Experience: 1–2 years in Sales Support / Tele-calling / Order Coordination roles

📌 Sales Support Executive (Mumbai)
🏢 Royal Kissan
📍 Mumbai