A Sales Representative is responsible for promoting and selling the company's products or services to new and existing customers. They identify potential customers through market research, networking, and lead generation activities. They build and maintain strong relationships with clients by understanding their needs and providing appropriate product recommendations.
They conduct sales presentations, explain product features and benefits, and answer customer inquiries professionally. They negotiate prices and terms of sale while ensuring customer satisfaction and company profitability. They prepare quotations, process customer orders, and coordinate with internal departments to ensure timely delivery of products or services.
They follow up with customers after sales to resolve concerns, provide support, and encourage repeat business. They maintain accurate records of sales activities, customer interactions, and market information using sales reports or customer relationship management (CRM) systems. They monitor competitor activities and market trends to identify recent business opportunities and recommend strategies to improve sales performance.
They consistently work toward achieving assigned sales targets while representing the company with professionalism, integrity, and excellent customer service.