Roles and Responsibilities:

Agency Channel Development:

- Source and service POS agents as per the agreed business mix and policy.
- Develop and manage the Agency Channel for the assigned location.
- Coordinate with the Operations team for pre-licensing, training, and licensing formalities.
- Conduct induction sessions and collaborate with the Sales Training team for product and ongoing training programs.
- Maintain the required balance between new and existing POS agents.
- Design and execute strategies to target and capture various market segments.

Agency Channel Management:

- Monitor agent performance across key metrics such as renewals, recent business, funnel management, and closures.
- Maintain a high percentage of active POS agents and ensure consistent productivity levels.
- Control attrition among POS agents through engagement and performance management.




- Ensure effective communication and collaboration between the team and channel partners.

Channel Servicing:

- Manage reconciliation of partner accounts and coordinate with internal departments for smooth operations.
- Address and resolve partner issues to maintain high satisfaction levels.

Profitability:

- Analyze market dynamics and provide feedback to improve organizational processes.
- Manage loss ratios and ensure sustainable profitability.

Compliance & Hygiene:

- Ensure adherence to all external regulatory and internal compliance standards.
- Oversee cheque bounce recovery and manage pending business.
- Maintain operational hygiene and process discipline.

Other Responsibilities:

- Undertake additional responsibilities aligned with KPIs and organizational growth objectives.

📌 Sales Manager/Sr. Sales Manager (Imphal)
🏢 RenewBuy
📍 Imphal