o Maintain and track the leads on daily basis o Maintain the database with proper comment in ERP o Actively seek out new sales opportunities through cold calling, networking and social media (as per the set process) o Participate on behalf of the company in exhibitions or conferences
- Attend sales inquiries
o Cold calling on leads and schedule visit at project site (as per the set process) o Attain the client with warm welcome o Focus on customer delight experience throughout the journey o Conduct market research to identify selling possibilities o Set up meetings with potential clients, listen, understand & evaluate their need and concerns
- Project presentation
o Identify the Need of the client o Accordingly conduct the presentation o Client visit at sample flats and amenities o Maintain note on FW cycle
- First-time data input in CRM
o Enter the lead detail in ERP on daily basis o Description should be in detail and complete o Create frequent reviews and reports with sales and financial data
- Inventory Management
o Ensure the availability of stock like brochure, leaflets, pamphlets, audio or video tools for sales and demonstrations
- Follow up management
o Maintain timely FW cycle with the client o Sent greetings message or reminder to client one day before the meeting schedule.
- Improve the overall sales experience
o Sales office and ambient must be clean, neat and hygienic. o Maintain typical and sample flat ready to visit o Conduct daily visits to maintain project ambiance/safety o Coordinate with technical staff, marketing staff, or any concerned department on relevant issues o Provide relevant files/ data to customers. Coordinate and plan in advance with the planning department
- Channel partner management
o Maintain a strong & healthy relationship with the channel partner o Continuous in touch with customer’s feedback o Update channel partner on any updated communication received from the customer Job Types: Full time, Volunteer, Walk-In