Job title: Inside Sales & Retention Lead (Parenting Programs) Follow Your Child is a parenting education brand. We help parents raise confident, capable children through live programs, workshops and a year-long membership. Over 520,000 parents follow our work. We are now hiring the person who will turn that community into families we actually work with.
WARM LEADS ONLY. NO COLD CALLING. NO LEAD GENERATION. We prefer candidates who are parents themselves whove worked in an ed-tech company such as Vedantu or Byjus.
Experience at a webinar-driven coaching or knowledge business such as Digital Deepak, Rajiv Talreja, Siddharth Rajsekar is appreciated ABOUT THE ROLE: Your job is to turn interested parents into paying parents, and to keep the families who join us with us. You look after a parent from the first time they hear about us until long after they have joined.
This is a hands-on role. You will be on live sessions, on calls with parents, and in the numbers every day.
It is also not a closing-only job.
You will own the systems behind the sale as well: the follow-up lists, the renewals, the tracking. If you only want to be handed leads and paid per close, this is not the right fit. WHAT YOU WILL DO
Run the messages and calls that keep a parent interested, from the day they first hear about us to the day they join, and change them when they stop working
Attend our live 3 day programs, find the parents who need us most, and close their enrolment
Make sure the families already with us stay with us, and sign up again for another year
Follow up on every part payment, pending payment and callback, so nobody is lost
Handle refunds with care,
and track what is causing them
Be present on every online session, help the team answer parent questions well, and write down the reasons parents say no so we can answer them better next time
Turn the parents who already follow us on Instagram and in our WhatsApp groups into parents who join our programs
Set up and run the software we use to track every parent who contacts us, and build the working systems around it
Work with our ads agency on what is working and what is not
Hire and train a small calling and community team under you WHAT WE ARE LOOKING FOR
2 or more years in sales where you personally closed the sale, not only passed names to someone else
Experience selling to parents. This is the core of the job. You should understand how a parent decides, what they worry about, and why they hesitate.
Proven success converting webinar or masterclass attendees into paying customers
Comfortable on live calls, live sessions and phone conversations every single day
Organised enough to run several follow-up lists at once without forgetting anybody
Able to look at easy sales numbers and say what they mean
Fluent English and Hindi PREFERRED
Experience at a webinar-driven coaching or knowledge business such as Bada Business, Digital Deepak,
Rajiv Talreja, Siddharth Rajsekar, GrowthSchool or Mindvalley
Or experience selling education to parents at Vedantu, Cuemath, Unacademy or similar
You are a parent yourself, or have worked closely with parents in another role
Experience with WhatsApp based communities
Experience setting up sales tracking software from scratch ONE THING TO KNOW BEFORE YOU APPLY We sell to parents who trust us with something precious. High pressure tactics, false urgency and overselling are not how we work, and are not how you will be measured. If your last role rewarded volume over honesty, this will feel different. THE DETAILS
Full time, remote within India
Monday to Friday, plus our live program days which fall on weekends. Compensatory time off is given for weekend work
Rs 40-50k per month fixed for the first 6 months. Incentives discussed after 6 months
21 day probation period HOW TO APPLY
Answer these three questions on page 2 of your CV, then attach it. We use these to decide who we speak to. A CV without them is not considered.
Which online coaching, ed-tech or knowledge business have you sold for, and what was the price of the highest program you personally closed?
What was your monthly target for your last three months, and what did you actually achieve against it?
Look at our Instagram or website. Name one thing you would change about how we sell to parents.
Apply here, or email your CV to
[email protected] with the subject line: Inside Sales & Retention Lead.
We read every application that answers all three.
📌 Sales Executive (India)
🏢 Followyourchild
📍 India