ORGANIZATION UNIT

BIBA

DEPARTMENT

Sales & Operations

FUNCTIONS

Retail Sales

JOB TITLE

Sales Associate

LOCATION

TEAM SIZE

NA

REPORTING STRUCTURE

Store Manager

EXPECTED QUALIFICATION DETAILS

High School

EXPECTED OVERALL YEARS OF EXPERIENCE

Min. 6 months – Sales experience

About BIBA

BIBA Apparels Private Limited ("BIBA"), the Indian fashion giant, stands true to its name. The brand has been dressing and embellishing demure maidens from every corner of India since 1986. With BIBA, always expect a truly unique, wow-inspiring ethnic experience!

https://www.biba.in

Purpose of the Job The incumbent will also be responsible to maintain VM display (as per National VM manual) and assisting fellow team members with deliverables by co-ordinating and sharing of best practices.

Key Result Areas for the Incumbent

Process Responsibilities

- Maintain and achieve key performance indicators of the store such as footfalls, conversion, sales generation and increased revenue.
- Exhibit the usage of HELPS model for high standards of customer satisfaction
- Ensure complete product knowledge

People Management Responsibilities

- Team Player




- Effective Customer engagement

Financial Responsibilities

- NA

Key Behavioural competencies required to perform this role

- Essential

1. Good Communication
2. Strong Customer Focus
3. Building relationships

- Desirable

1. Conflict management & negotiation skills
2. Results oriented
3. Collaborative and team player

Key Technical competencies required to perform this role

- Essential

1. Ability to think, plan & execute daily sales agenda
2. Understanding of the key performance indicators

- Desirable

1. Good at Planning
2. Positive with Organizing, Co-coordinating & Monitoring skills

Key Performance Indicators

- Target vs. Achievement (as per the agreed parameters)
- Shrinkage control
- Mystery shopping target – Over 85%
- VM score – Over 95%

The candidate would have to interact and manage the following stakeholders

- MBO Partners

In order to be considered for the role the ideal candidate should also have:

- Good Communication skills
- Negotiation skills
- Sales skills
- Sales background preferred

📌 Sales Executive (Mumbai)
🏢 BIBA
📍 Mumbai