Job Title: Sales Development Representative (SDR)

Experience

1–3 Years

Employment Type

Full-Time

Job Summary

We are looking for a highly motivated Sales Development Representative (SDR) to drive outbound sales efforts and generate qualified business opportunities. The ideal candidate will be responsible for identifying prospective customers, engaging decision-makers, qualifying leads, and creating a robust sales pipeline for the Account Executive team. This role is ideal for individuals who thrive in a target-driven, fast-paced B2B SaaS environment.

Key Responsibilities

Prospecting & Lead Generation

- Identify and research potential customers across e-commerce, D2C, retail, and related industries.

- Build target account lists using LinkedIn, databases, and other lead-generation platforms.

- Execute structured outbound campaigns through cold calls, emails, and social selling.

- Generate qualified leads and expand the sales pipeline.

Cold Calling & Outreach
- Conduct high-volume outbound calls to introduce products and solutions to prospective customers.

- Create personalized email and LinkedIn outreach campaigns to increase engagement.

- Consistently achieve daily and weekly outreach and activity targets.

- Handle objections professionally and maintain productive conversations.

Lead Qualification
- Understand customer business challenges, technology landscape, and operational requirements.

- Qualify prospects based on the Ideal Customer Profile (ICP), business needs, and buying intent.

- Conduct discovery calls to assess opportunity potential and urgency.

- Maintain accurate qualification notes for smooth sales handoff.

Pipeline Management
- Schedule qualified meetings and product demonstrations for the sales team.

- Update and maintain customer interactions, lead status,



and opportunity details in the CRM.

- Ensure seamless transition of qualified opportunities to Account Executives.

- Monitor pipeline progress and follow up with prospects as required.

Market & Customer Insights
- Stay informed about industry trends, competitor offerings, and customer challenges.

- Share market feedback and customer insights with Sales, Marketing, and Product teams.

- Continuously improve outreach strategies based on prospect feedback and campaign performance.

Required Skills & QualificationsMust-Have
- 1–2 years of experience in SaaS Sales, IT Software Services sales, Business Development, or Sales Development Representative (SDR) roles.

- Experience in SaaS sales must.

- Excellent verbal and written communication skills in English and Hindi.

- Strong cold calling, prospecting, and objection-handling abilities.

- Target-oriented with the ability to work independently in a fast-paced environment.

- Strong interpersonal, negotiation, and relationship-building skills.

- Basic understanding of e-commerce, retail technology, or SaaS products.

- Experience using CRM platforms such as HubSpot or similar sales tools.

- Familiarity with LinkedIn Sales Navigator, lead-generation platforms, and outbound sales techniques.

- Strong analytical mindset with the ability to identify high-potential prospects.

Key Performance Indicators (KPIs)
- Achievement of qualified meeting and pipeline generation targets.

- Consistent outbound activity (calls, emails, and social outreach).

- High-quality lead qualification and conversion rates.

- Accurate CRM updates and pipeline management.

- Contribution to overall revenue generation through qualified opportunities.

Education
- Bachelor's degree in Business, Marketing, Commerce, or a related field is preferred.

📌 Sales Development Representative (SDR) (Gurugram)
🏢 Umanist Staffing
📍 Gurugram