A branch executive works as a bridge between company and channel partners (distributors/direct dealers), which ensures trade partners satisfaction and drive business through them.
Roles and Responsibilities
- Connect with channel partners over the phone on planned frequency
- Ensure partners are aware about all the updates related to company policies, schemes, marketing initiatives and all other updates, which are needed to be communicated
- Drive branch sales target achievement
- Work as a bridge between company and channel partners, resolving grievances and ensuring trade satisfaction
- Coordinating for sales orders and payment collection from partners
- Takeover complete sales in-case of absence of field sales employees
- Pulling out potential channel partners leads, and forwarding to fields sales teams to close the same
- Handling escalations related to service complaints
- Key skills required Verbal Communication - English Business Development Microsoft Excel Verbal Communication - Local Language