04 Aug
|
Atyati Technologies
|
Kanpur
04 Aug
Atyati Technologies
Kanpur
Company Description atyati Technologies, founded in 2006, is a financial technology company operating through more than 100 offices with 1,000+ team members. The company partners with a wide range of banking and financial institutions and processes high-volume transactions each month through its proprietary GANASEVA platform. This platform supports comprehensive banking services for rural, semi-urban, and urban customers and integrates seamlessly with core banking systems in India and select African markets. atyati also plays a key role in financial inclusion across 27 states, supporting millions of customers, thousands of villages, and an extensive network of Bank Mitras and customer service points.
In addition, the company manages credit and lending activities and delivers doorstep banking services for public sector banks, including SBI, through PSB Alliance.
Role Description The Sales Attendant role is a full-time hybrid position based in Kanpur, with some flexibility for work from home as business needs allow.
The Sales
Attendant will support customers using atyati’s technology platforms, assist with basic banking and financial service transactions, and explain product features in a clear and customer-friendly manner. Daily responsibilities include welcoming customers, answering queries, guiding them through digital processes, and coordinating with branch teams or Bank Mitras to resolve issues. The role also involves maintaining accurate records of customer interactions,
promoting relevant products and services, and ensuring compliance with company policies and regulatory guidelines.
The Sales
Attendant is expected to collaborate with colleagues, meet assigned targets, and provide consistent, high-quality service to local and remote customers.
Qualifications Customer service and sales skills, including the ability to engage customers, understand needs, and explain products clearly.
Basic financial and banking awareness, with the ability to handle routine transactions and support customers in using digital financial services.
General communication and interpersonal skills, including transparent spoken and written communication and active listening.
Digital and technical comfort, such as using smartphones, computers, and web-based platforms for data entry and customer support.
Organizational and record-keeping abilities to maintain accurate logs of customer visits, transactions, and follow-up actions.
Ability to work in a hybrid setup from Kanpur, manage time effectively, and collaborate with on-site and remote teams.
Prior experience in retail sales, banking correspondence, or customer-facing roles is an advantage.
Minimum educational qualification of a high school diploma; a graduate degree in any discipline is preferred.
Comfort working with diverse communities and commitment to inclusive, non-discriminatory customer interaction.
📌 Sales Attendant (Kanpur)
🏢 Atyati Technologies
📍 Kanpur