Praan Health Clinic focused on pain management, healthy ageing and chronic care is located in Koramangala, Bangalore. We help adults above 50 live pain-free, active and independent lives through an integrated team of doctors, physiotherapists, diagnostics and care coordinators.
Role: Sales CallerRole Overview
As a Sales Caller, you will be responsible for speaking with prospective patients over phone, understanding their health concerns, explaining our services, and converting enquiries into clinic appointments and memberships. You will play a key role in helping more people access quality healthcare.
Key Responsibilities
Make outbound calls to leads generated through digital marketing, events and referrals.
Handle inbound enquiries from prospective patients.
Explain clinic services, memberships and health assessments clearly.
Book doctor consultations and follow up until appointment confirmation.
Conduct regular follow-up calls with interested leads.
Maintain accurate records in the CRM.
Achieve daily calling, appointment booking and conversion targets.
Coordinate with clinic operations to ensure a seamless patient experience.
Collect feedback from patients and update relevant teams.
Qualifications
Graduate in any discipline (preferred).
2–3 years of experience in telecalling, inside sales, customer service or healthcare sales.
Skills Required
Excellent verbal communication in English, Hindi and Kannada
Strong persuasion and relationship-building skills.
Comfortable handling objections and closing sales over phone.
Basic computer proficiency (MS Excel, CRM systems, Google Workspace).
Positive listening skills and empathy while interacting with patients.
Self-motivated, target-oriented and disciplined.
Preferred Experience
Telecalling or inside sales experience.
Healthcare, diagnostics, insurance, pharmacy or clinic experience is preferred but not mandatory.
Key Performance Indicators (KPIs)
Calls made per day
Appointments booked
Show-up rate
Membership sales
Revenue generated
Follow-up conversion rate
What We're Looking For
Positive attitude and willingness to learn.
High ownership and accountability.
Ability to build trust with elderly patients and their families.
Passion for helping people improve their health.
📌 Sales Associate (Bengaluru)
🏢 Praan Health
📍 Bengaluru
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