NonSales Role | Dedicated Customer Support

WorldClass Work Environment

Position Summary

This role involves endtoend claim support services for insured customers. The responsibilities include receiving, reviewing, investigating, and processing insurance claims in line with defined procedures. The role requires interaction across multiple administrative and customer service layers such as claim review, investigation, adjustment (where applicable), approval, settlement, or denial of claims.

Roles & Responsibilities

- Understand and adhere to established professional standards, procedures, and policies before taking action or making decisions
- Process insurance claims and handle customer calls as per process guidelines
- Meet defined SLA, quality, and audit parameters
- Take ownership of assigned tasks and coordinate with relevant stakeholders
- Achieve assigned productivity and performance targets
- Maintain strict adherence to attendance and punctuality norms




- Continuously build process knowledge and develop related skills
- Maintain skilled interpersonal relationships with peers and supervisors
- Ensure a clean disciplinary record with no instances of misconduct

Eligibility Criteria
- Willingness to work US Night Shifts and Rotational Shifts
- Education: 10+2 / 10+3 / Any Graduate / Postgraduate

Benefits & Perks

- Twoway cab facility
- 5day work week with 2 weekly offs
- Attractive incentives and performancebased rewards
- Night shift allowance
- Medical insurance & life insurance coverage
- 5STAR rated workplace infrastructure

How to Apply : Call HR Ameen (phone hidden) / (phone hidden) / 080-46115600 or visit Our Website Which is jobshop.ai

OR Come direct to Jobshop which is:

Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043

Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6

📌 Sagility Hiring For frershers with sat-sun off salary US SHIFT (Bengaluru)
🏢 JobShop
📍 Bengaluru