PURPOSE & IMPACT ON ORGANIZATION

- Contribute to meeting or exceeding store sales and profit targets by:
- Passionately inspiring consumer loyalty to the brand.
- Effectively serving and selling to customers.
- Diligently executing store operations.

KEY RESPONSIBILITIES

- Be aware of store sales and KPI targets, as well as individual performance targets. Take ownership over them and use all available store resources to meet or exceed them.
- Execute the Brand Customer Service standards to meet or exceed customers' expectations.
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
- Use Seasonal Brand and product knowledge effectively during sales interactions.
- Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand.
- Adhere to all established policies and procedures.
- Execute and maintain established Visual Merchandising and In-Store Communication standards.
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor.
- Complete cash register transactions quickly and accurately.
- Minimize loss in both the stockroom and the sales floor.




- Perform all store operations in a safe, effective, and efficient manner.
- Collaborate productively and respectfully with team members.
- Complete all applicable training programs and effectively apply the learning on the job.
- Seek coaching and learning opportunities to continually improve your performance.

AUTHORITIES

- N/A

KEY RELATIONSHIPS

- Customers
- Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE

- Retail Professional Competencies

MINIMUM QUALIFICATIONS

- High school education is a must.
- Preferably 6 months working in a sports/fashion customer & commercial-focused retail environment.
- Basic numeracy, literacy, and verbal communication skills.

Diversity and Core Values

- COURAGE: Speak up when you see an prospect; step up when you see a need.
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility, and follow-through.
- INNOVATION: Elevate to win. Be curious, test, and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
- RESPECT: Value all players. Display empathy, be inclusive, and show dignity to all.

📌 Retail Associate (Kolkata)
🏢 Adidas
📍 Kolkata