04 Aug
|
Travancore palace cochin
|
Parappuram
04 Aug
Travancore palace cochin
Parappuram
Key Roles &
Responsibilities of a Restaurant Manager1.
Operations
Management
- Oversee day-to-day restaurant operations.
- Ensure smooth service during breakfast, lunch, dinner, and special events.
- Monitor opening and closing procedures.
- Ensure compliance with company policies and SOPs.
1. Guest Service &
- Satisfaction
- Maintain high standards of customer service.
- Handle guest complaints and resolve issues promptly.
- Ensure guest feedback is recorded and acted upon.
- Build strong guest relationships to encourage repeat business.
1. Team Leadership &
- Staff Management
- Recruit, train, and develop restaurant staff.
- Prepare duty rosters and manage attendance.
- Conduct staff briefings and departmental meetings.
- Monitor employee performance and provide coaching.
1. Financial Management
- Achieve departmental revenue and profit targets.
- Monitor daily sales and restaurant performance.
- Control labor costs and operating expenses.
- Review and approve bills, discounts, and voids as per policy.
1. Food &
- Beverage Quality Control
- Ensure food and beverage quality standards are maintained.
- Coordinate with the Kitchen/Chef regarding menu quality and guest preferences.
- Monitor food presentation, portion control, and service standards.
- Ensure menu items are available and properly promoted.
1. Inventory &
- Cost Control
- Monitor stock levels and ordering requirements.
- Control food and beverage wastage.
- Conduct periodic inventory checks.
- Ensure proper storage and handling of products.
1. Hygiene, Health &
- Safety
- Ensure compliance with food safety and hygiene standards.
- Maintain cleanliness of dining areas, bars, and service stations.
- Follow health, safety, and fire regulations.
- Ensure staff adhere to grooming and hygiene standards.
1. Sales &
- Marketing Support
- Promote restaurant offers, events, and promotions.
- Support upselling and suggestive selling initiatives.
- Work with the Sales &
- Marketing team to increase covers and revenue.
- Monitor competitor activities and market trends.
1. Reporting &
- Administration
- Prepare daily, weekly, and monthly reports.
- Analyze sales, guest feedback, and operational performance.
- Maintain records related to staffing, inventory, and compliance.
- Participate in management meetings and submit action plans.
Pay: ₹15,325.00 - ₹40,000.00 per month
Perks
- Cell phone reimbursement
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Restaurant Manager (Parappuram)
🏢 Travancore palace cochin
📍 Parappuram