Job Summary:

We are seeking an experienced and customer-focused Restaurant Captain to lead our front-of-house service team. The ideal candidate will ensure smooth dining operations, exceptional guest experiences, and coordination between the service and kitchen staff.

The Restaurant

Captain plays a crucial role in maintaining service quality, training staff, and upholding brand standards.

Key Responsibilities:

- Supervise and coordinate daily front-of-house operations.
- Greet guests, take orders, and ensure timely service and customer satisfaction.
- Assign duties to servers and stewards, ensuring tables are properly managed.
- Maintain high levels of hygiene, cleanliness, and presentation in the dining area.
- Resolve guest concerns promptly and professionally.
- Ensure food is served as per quality and presentation standards.
- Train and mentor junior service staff on customer service, upselling techniques, and menu knowledge.
- Coordinate with the kitchen team for smooth order delivery.
- Maintain inventory of service items like cutlery, napkins, etc.
- Upsell food and beverages to maximize revenue.

📌 Restaurant Captain (Pune)
🏢 THRIVEALLIANZ CONSULTING PRIVATE
📍 Pune