Role Description The Remote Business Facilitator is a part-time role focused on supporting the growth and smooth operation of Linkwa’s online payments ecosystem. In this role, the facilitator helps onboard and guide recent users and business clients, explains platform features, and supports them in integrating Linkwa into their workflows.

Daily tasks include responding to customer inquiries, gathering feedback, assisting with basic business planning for merchants, and identifying opportunities to improve user experience. The facilitator collaborates remotely with the broader team to analyze usage trends, suggest process improvements, and contribute to simple documentation or guides that help users get paid and pay out efficiently.

Qualifications

- Candidates should possess strong Analytical Skills to interpret user data, identify trends, and support informed business decisions.




- Candidates should possess Business and Business Planning skills to help users structure their payment flows and optimize their use of Linkwa for growth.
- Candidates should possess excellent Communication skills to clearly explain technical and business concepts to a wide range of users.
- Candidates should possess solid Customer Service skills to respond to inquiries promptly, resolve issues, and maintain positive relationships with merchants and individual users.
- Familiarity with digital payments, fintech, or online business operations in Zimbabwe or similar markets is beneficial.
- Ability to work independently in a remote environment, manage part-time hours effectively, and collaborate using online tools.
- Relevant education or experience in business, economics, communications, or a related field is advantageous but not strictly required.

📌 Remote Business Facilitato (Viramgam)
🏢 Linkwa.co.zw
📍 Viramgam