Company Description AU Small Finance Bank was founded over three decades ago by Mr.

Sanjay

Agarwal, a Chartered Accountant and first-generation entrepreneur, together with a skilled and committed team. The bank has grown rapidly, guided by a strong focus on enriching lives and delivering customer-centric financial solutions. AU Small Finance Bank is transitioning from being one of the fastest growing small finance banks to a Universal Bank. Its strategy is built around understanding and addressing the evolving needs of customers and communities. As the bank expands, it remains committed to long-term, inclusive growth that aligns with the interests of the broader community.

Role Description The Relationship Manager Royale role is a full-time, on-site position based in Jaipur. This role is responsible for managing and growing relationships with high-value and priority banking customers, ensuring personalized service and tailored financial solutions. Day-to-day activities include understanding customer profiles and needs, recommending appropriate banking products, overseeing account servicing, and ensuring timely resolution of queries and issues.

The Relationship Manager

Royale will coordinate with internal teams to deliver seamless banking experiences, monitor portfolio performance,



and identify opportunities for cross-selling and upselling. The role also involves maintaining compliance with bank policies, regulatory requirements, and quality standards while meeting defined sales and service targets.

Qualifications

- Robust relationship management, customer service, and stakeholder engagement abilities to build and maintain long-term client partnerships.
- Proficiency in sales, cross-selling, and portfolio management, with a focus on affluent or priority banking customers.
- Solid understanding of retail banking products and services, such as deposits, loans, investments, and insurance.
- Good communication and interpersonal skills, including negotiation, presentation, and problem-solving capabilities.
- Ability to analyze customer profiles and financial data to identify needs and recommend appropriate solutions.
- Comfort working with banking systems, CRM tools, and basic MS Office applications.
- Bachelor’s degree in Business, Finance, Commerce, or a related field; a postgraduate qualification or relevant certifications in banking or finance are an advantage.
- Prior experience in relationship management or priority banking roles within financial services is preferred.

📌 Relationship manager Royale (Jaipur)
🏢 AU Small Finance Bank
📍 Jaipur