Key Responsibilities

- Patient Intake and Registration: Greet incoming patients, collect demographic and insurance information, create or update Electronic Health Records (EHR), and verify identity and coverage.

- Appointment Scheduling: Manage appointments, handle reschedulings or cancellations, issue reminder calls/messages, and coordinate patient flow to minimize wait times.

- Inbound &
- Outbound Communication:

Direct incoming phone calls to appropriate departments, address patient inquiries, deliver messages to nursing or physician staff, and route urgent requests.

- Visitor and Security Management: Screen visitors, issue guest badges, enforce visiting hours and department restrictions, and guide visitors to patient rooms or facilities.

- Billing &

- Administrative Support:

Collect co-pays, process payments, assist with pre-authorizations or basic billing inquiries, maintain physical files, and handle daily mail.

- Coordination with Clinical Staff:



Alert nurses and medical assistants when patients arrive, coordinate non-emergency transport, and assist in directing patients during emergencies.

Essential Skills

- Communication &
- Empathy:

Ability to interact calmly and compassionately with patients who may be stressed, anxious, or unwell.

- Organization &

- Multitasking:

Efficiently manage high phone call volumes, check-ins, and administrative tasks simultaneously.

- Medical Software Proficiency: Familiarity with hospital management software (HMS), Electronic Health Records (EHR), and office productivity suites.

- Regulatory Compliance: Strict adherence to patient privacy laws (such as HIPAA) and hospital security protocols.

Pay: ₹8,500.00 - ₹10,000.00 per month

Advantages

- Commuter assistance

- Flexible schedule

Work Location: In person

📌 Receptionist (Kondhwa)
🏢 Satyanand Hospital
📍 Kondhwa