: Front Office Executive / Receptionist Organization: Spark Academy Location: [Narayanaguda / Mehdipatnam / ECIL] Branch, Hyderabad Reports To: Branch Operations Head Employment Type: Full time About Spark AcademySpark Academy is a Hyderabad-based coaching institute offering JEE, NEET, EAMCET, IPE board preparation, and government exam coaching. We're looking for a warm, organized, and dependable Front Office Executive to be the first point of contact for our students and parents. Role OverviewThe Front Office Executive is the face of the branch — managing daily front-desk operations, building trusted relationships with parents and students, and ensuring smooth day-to-day functioning of the center.

Key Responsibilities Parent & Student Interaction Greet and assist walk-in parents and students with a friendly, professional demeanor Handle phone and WhatsApp inquiries about admissions, batches, fees, and schedules Address parent concerns and escalate to the branch head when needed Share regular updates with parents on student attendance and progress as required Attendance & Records Take daily student attendance accurately for all batches (using the branch's photo-based check-in system / attendance register) Maintain and update student records,



contact details, and batch enrollment data Flag irregular attendance patterns to faculty/branch head Day-to-Day Operations Manage front desk operations: visitor log, call handling, courier/deliveries Support fee collection follow-ups and maintain basic collection records Coordinate with faculty on class schedules, timetable changes, and room bookings Maintain cleanliness and order of the reception and waiting area Handle basic documentation — admission forms, ID cards, study material issuance Assist with lead follow-up and enquiry logging for prospective admissions Support branch ops lead with opening/closing checklist tasks RequirementsMinimum qualification: Graduate (any stream); prior front office/receptionist experience preferred Fluent in Telugu and English; Hindi is a plus Comfortable with basic computer use (Excel/Google Sheets, WhatsApp Business, email) Strong communication and interpersonal skills, patient with parents and students Well-organized, punctual, and able to multitask during peak hours Prior experience in an educational institute or coaching center is an advantage

📌 Receptionist / Front Office Executive (Hyderabad)
🏢 Kays Educational Services Private
📍 Hyderabad