AKT’s brand and design identity refer to the way in which we represent AKT to the world including all actions we take to influence prospect, customer, and partner perception of our organization and services. This includes the consistency of the language we use, what our logo looks like, what images we present in our publications, what color palette we use in our presentations, how we sign our emails, and what we publish on social media. AKT is looking for Qualtrics Customer Experience and Employee Experience Application Consultants who will lead the client onboarding and solution delivery process.

The consultant is responsible for helping customers unlock the full potential of the Qualtrics platform to run value-driven programs. This role also serves as a client advocate, actively listening to their needs and driving key operational and product enhancements internally. Reporting to the Head of Qualtrics Solution Consulting, this is a full-time position, open to candidates living and eligible to work in India.

Key Responsibilities: Solution design and configuration of a business solution

End to end system configuration

Data visualization

Documentation

Training delivery

Client-facing activities and client communication

Project management at small scale Job Requirements:



3+ years of experience with Qualtrics Customer Experience or Employee Experience Consulting

Experience with SPSS, Power BI, or SAP Analytical Cloud – an advantage Experience with supporting HR Technology or CRM – an advantage Proficiency with AI tools - an advantage A degree in business relevant fields and research experience – an advantage

Knowledge of CSS or Python – an advantage

Language skills in English (very high level both written and verbal) – a must Personal Skills: Excellent verbal and written communication skills

Curiosity, flexibility, and a can-do-attitude

Proactivity and creativity in asking “why” and also providing solutions

Continuous learning

Technical orientation

Ability to work on several projects simultaneously and independently

Customer-centric approach AKT Offers: Realistic growth opportunities into either technical practices or business consulting environment A range of benefits and opportunities for career growth Flexible working hours Stimulating and collaborative working environment Internal knowledge transfer, training and coaching by our dynamic team of consultants and experts International business workplace (offices in the UK, DACH, India, North America, Israel, and Czech Republic)

📌 Qualtrics CX and EX Application Consultant - India based
🏢 AKT Global
📍 India