- Analysing all the functions/jobs/activities of Card Business identifying the challenges and setting up process, procedures, and controls for each function/job/activity.
- Collaborate with technical associates, manufacturing/production team, management, suppliers, and customers identify the problems / process challenges conduct scientific analysis using established process development, QC and problem-solving technique and implement process development.
- Study the production identify different wastages, monitor, and introduce effective control measures to reduce the wastage of raw materials and rejection of finished goods. Ensure optimum utilization of various resources.
- Introduce technological solutions/Automation of process to increase the efficiency and productivity.
- Coordinate with machine shop and maintenance department about various projects requirements and in installation of equipment, calibration of equipment's and preventive maintenance.
- Develop the culture of Quality & Process improvements through 5S & Kaizen activities and thereby focus on cost reduction, improve efficiency and productivity.
- Support the operations/Business in resolution of customer complaints by conducting RCA/using QC tools & techniques.
Introduce the control measures to avoid the recurrence of the similar issues in future and focus on improving customer satisfaction index.
- Coordinate with R&D; for recent product development, product testing and Scheme approval for all the new products.
- Coordinate with the product development and marketing team to understand the changing requirements of customer/market and support R&D;/Product Team to deliver sustainable products.
- Prepare the Process Training Material for each process, train the new joiners in their respective process and development them to fit into the requirements of the role.
- Strictly abide by the ISMS, IBA, Rupay, VISA, MASTER CARD, Intergraf requirements & align the process, Security, and safety standards to the certification standards.
Skills Required
- Domain Expertise
- Skill to implement Process, production & QC techniques.
- Manpower management
- Interpersonal Skills
- Team Coordination and Teamwork
- Data Analytics & Decision making
- Drafting & Email writing
Technical/Functional Proficiency Required
- Awareness of different Standards
- SAP/Database Management
- Computer proficiency