About Axiro Semiconductor

Axiro Semiconductor is a fabless semiconductor design company headquartered in Bengaluru, driving innovation in RF, wireless infrastructure, satellite communication (Satcom), and high-speed connectivity solutions. Backed by CG Power & Industrial Solutions Ltd. part of the 120-year-old Murugappa Group. Axiro represents India’s leap into the global semiconductor arena.

With millions of chips already powering global networks, a world-class team across India, the US, and Europe, and cutting-edge expertise spanning RF, mmWave, GaN, and next-generation communication technologies, Axiro is engineering the future of how the world connects, computes, and communicates.

For more information, please visit: www.axiro.com

Experience – 3 to 8 Years

- Manage customer complaints and RMA processes
- Lead failure analysis (FA) and resolution of field returns
- Drive 8D reports and customer communication
- Track and improve customer quality metrics (DPPM, PPM, warranty returns
- Collaborate with internal teams for root cause and corrective actions
- Support customer audits and quality reviews
- Ensure timely reporting and closure of customer issues
- Analyze field data trends and reliability issues
- Participate in customer meetings, QBRs, and escalation handling
- Drive root cause analysis (RCA) and corrective actions (8D, CAPA)




- Monitor and improve supplier performance metrics (PPM, DPPM, OTD, COPQ)
- Work with suppliers on process capability improvement (Cp, Cpk)
- Support new product introduction (NPI) and supplier readiness

Ensure compliance with quality systems (ISO 9001 / IATF 1694 9)

- Required Skills & Competenc ies
- Strong knowledge of quality tools: 8D, FMEA, SPC, MSA, Control Plan
- Robust knowledge of customer quality processes and complaint handling
- Expertise in RMA management and failure analysis
- Familiarity with reliability testing (HTOL, HTSL, etc.)
- Excellent communication and customer-facing skills
- Strong analytical and reporting abilities
- Ability to handle customer escalations professionally
- Strong experience in:
- Root Cause Analysis (RCA)
- 8D problem-solving methodology
- Quality metrics (DPPM, PPM, Yield)
- Knowledge of:
- Quality Management Systems (ISO/IATF)
- Statistical tools and data analysis
- Soft Skills:
- Strong communication and stakeholder management
- Ability to work under pressure and handle escalations
- Team collaboration and leadership mind set
- Experie nce 4–10 years in Customer Quality / Product Quality / Failure Analysis/ Supplier Quality
- Experience handling OEM customers (preferably telecom/automotive/electronics)

Proven experience in customer issue resolution and satisfaction improvement

📌 Quality Engineer (Bangalore Metropolitan Area)
🏢 Axiro Semiconductor
📍 Bangalore Metropolitan Area