04 Aug
|
Axiro Semiconductor
|
Bengaluru
04 Aug
Axiro Semiconductor
Bengaluru
About Axiro Semiconductor
Axiro Semiconductor is a fabless semiconductor design company headquartered in Bengaluru, driving innovation in RF, wireless infrastructure, satellite communication (Satcom), and high-speed connectivity solutions. Backed by CG Power & Industrial Solutions Ltd. part of the 120-year-old Murugappa Group. Axiro represents India’s leap into the global semiconductor arena.
With millions of chips already powering global networks, a world-class team across India, the US, and Europe, and cutting-edge expertise spanning RF, mmWave, GaN, and next-generation communication technologies, Axiro is engineering the future of how the world connects, computes, and communicates.
For more information, please visit: www.axiro.com Experience – 3 to 8 Years
Manage customer complaints and RMA processes
Lead failure analysis (FA) and resolution of field returns
Drive 8D reports and customer communication
Track and improve customer quality metrics (DPPM, PPM, warranty returns
Collaborate with internal teams for root cause and corrective actions
Support customer audits and quality reviews
Ensure timely reporting and closure of customer issues
Analyze field data trends and reliability issues
Participate in customer meetings, QBRs, and escalation handling
Drive root cause analysis (RCA) and corrective actions (8D, CAPA)
Monitor and improve supplier performance metrics (PPM, DPPM, OTD, COPQ)
Work with suppliers on process capability improvement (Cp, Cpk)
Support new product introduction (NPI) and supplier readiness
Ensure compliance with quality systems (ISO 9001 / IATF 16949) Required Skills & Competencies
Strong knowledge of quality tools: 8D, FMEA, SPC, MSA, Control Plan
Solid knowledge of customer quality processes and complaint handling
Expertise in RMA management and failure analysis
Familiarity with reliability testing (HTOL, HTSL, etc.)
Excellent communication and customer-facing skills
Strong analytical and reporting abilities
Ability to handle customer escalations professionally
Strong experience in
Root Cause Analysis (RCA)
8D problem-solving methodology
Quality metrics (DPPM, PPM, Yield)
Knowledge of
Quality Management Systems (ISO/IATF)
Statistical tools and data analysis
Soft Skills
Strong communication and stakeholder management
Ability to work under pressure and handle escalations
Team collaboration and leadership mindset
Experience 4–10 years in Customer Quality / Product Quality / Failure Analysis/ Supplier Quality
Experience handling OEM customers (preferably telecom/automotive/electronics)
Proven experience in customer issue resolution and satisfaction improvement
📌 Quality Engineer (Bengaluru)
🏢 Axiro Semiconductor
📍 Bengaluru