Project Role Description: Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues, and outcomes.
Must Have Skills:
- Infrastructure Service Management
Good to Have Skills:
- NA
Experience:
- Minimum 7.5 years of experience is required
Educational Qualification:
- 15 years full time education
Summary: As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously tracking the progress of deliverables. The position demands active communication with various stakeholders to align expectations, address challenges, and ensure successful outcomes.
The role is dynamic, involving coordination across different teams and adapting plans as necessary to meet evolving business needs and priorities.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead strategic planning sessions to align project goals with organizational objectives.
- Facilitate risk management processes to identify and mitigate potential project challenges.
- Mentor junior team members to support their professional growth and development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Infrastructure Service Management.
- Strong knowledge of service delivery frameworks and best practices.
- Experience in coordinating cross-functional teams to ensure seamless service operations.
- Ability to analyze and improve infrastructure service processes for enhanced efficiency.
- Skilled in stakeholder communication and expectation management.
- Competence in using project management tools and methodologies to track progress and outcomes.
Additional Information:
- The candidate should have a minimum of 7.5 years of experience in Infrastructure Service Management.
- This position is based at our Hyderabad office.
- A 15 years full-time education is required.