Key Responsibilities

- Coordinate effectively with Mother Warehouse, Logistics, Last Mile, Customer Experience Team (CET), Planning, and other cross-functional teams to ensure smooth operations.
- Monitor end-to-end order flow and ensure timely follow-up on all operational activities.
- Track shipments, escalations, and pending actions, ensuring prompt resolution.
- Prepare and maintain daily operational reports and dashboards using MS Excel.
- Highlight operational issues in real time and coordinate with relevant teams for quick resolution.
- Ensure accurate system updates and maintain data integrity.
- Support daily operational KPIs by driving timely execution and effective coordination.
- Follow up proactively with stakeholders to minimize delays and improve service levels.

Required Skills
- Strong verbal and written communication skills.
- Good working knowledge of MS Office, especially Excel.
- Basic SAP knowledge will be an added advantage.
- Strong coordination, follow-up, and stakeholder management skills.
- Good analytical and problem-solving ability.
- High level of ownership, accountability, and urgency.
- Quick learner with the ability to work collaboratively in a fast-paced workplace.

📌 Process Excellence Executive - Control Tower (Bengaluru)
🏢 WAKEFIT INNOVATIONS
📍 Bengaluru