POSITION QUALIFICATIONS:

- HSC in any discipline

- Minimum 23 years of experience in Real Estate Pre-Sales / Telecalling /Customer Relationship.

- Excellent communication skills in English, Hindi, and Marathi.

- Robust convincing, negotiation, and follow-up skills.

- Ability to handle multiple customer enquiries efficiently.

- Telecalling experience.

MAJOR ROLE:

- Handle inbound and outbound customer calls

- Understands customer requirements and arrange visits.

- Explain project details on call

- Schedule and coordinate site visits with customers and the sales team.

- Conduct regular follow-ups to convert leads into site visits.

- Coordinate with the CRM team for lead allocation.

- Support the sales team in achieving business targets.

POSITION RESPONSIBILITIES:





- Attend inbound calls and make outbound sales follow-up calls.

- Generate qualified leads through telecalling.

- Explain project features, amenities, and pricing as per company policy.

- Schedule customer appointments and site visits.

- Maintain daily call reports and lead status.

- Track pending follow-ups and ensure timely closure.

- Resolve customer queries professionally

- Maintain customer database.

- Any other work assigned by Management

- Meet daily calling and appointment targets and calling targets

REPORTS TYPE:

- Daily Calling Reports.

- Weekly Site Visit Report.

- Monthly Lead Conversion Report

AUTHORITY:

- As delegated

📌 Presales Executive (Mumbai)
🏢 Shree Sai Developers
📍 Mumbai