- Triages and provides technical expertise in resolving complex product issues
- Documents sequence of events related to resolving customer technical issues
- Experience in developing / Supporting the Power Apps processes / bots
- Test, organize and report the progress of on-going issues on regular basis
- Prepare and summarize customer input/comments on product features/capabilities for product marketing and planning
- Having an understanding/experience in Automation Anywhere bot development is preferred
- Support the Hyper care period after the go-live.

Qualifications:

- Hands on Experience with Power Automate Desktop is must for this position.
- Min 5+ yrs overall experience
- Developed at least 10+ Power Automate Desktop (PAD) flows
- Have an experience in SQL data queries with/without PAD flows.




- Knowledge in any other programming languages (Java / .Net / Python / Angular JS/ Node.JS)
- Knowledge in other RPA tools (UiPath / Blue Prism / Automation Anywhere)
- Certifications on Microsoft Power Platform (Power Automate Desktop / Power Apps ...)
- Experience in Support projects

Basic:
- Bachelor s degree in business or related field
- 4+ years of support experience on Microsoft Power apps
- Certification regarding Power Apps and Power Platform
- Understands basic Internet and client/server architectures
- Ability is work in the shift models (afternoon / night shifts)

Preferences:
- Experience working with development teams preferred
- Experience in systems implementation, business analysis

📌 Power Automate Desktop Support (Mumbai)
🏢 VARITE
📍 Mumbai