? Now Hiring: Post Sales - Customer Relationship Manager (CRM) & MIS Executive (Only from Real Estate sector and Virar-Vasai Market Experience) ⚠�Only candidates currently working in the Real Estate sector within the Virar–Vasai market will be considered.

Company: SPACENEST Real Estate Advisory Private Limited - MANDATE FIRM (Fast-growing real estate advisory firm) ? Location: Vasai & Virar, Mumbai, Maharashtra, India (On-site) ? Experience: 3+ Years ⚡ Immediate Joiners Preferred ⚠� Strictly for candidates from Real Estate Developers, Mandate Firms, IPCs, or Real Estate Channel Partner firms only. � Banking, Insurance, BPO, Telecom, Retail, and Non-Real Estate CRM profiles will not be considered. We are looking for a dynamic and results-driven Customer Relationship Manager (CRM) with robust experience in post-sales operations, customer lifecycle management, and interdepartmental coordination within the real estate sector. ? Key Responsibilities:

- Manage the entire customer lifecycle from booking to possession - Handle post-sales activities, collections, and home loan disbursement coordination - Follow up with teams, customers and bankers for outstanding dues (OCR/Home Loan) - Coordinate with internal and external teams at the builder site (Sales, Projects, Accounts, Architecture)



to ensure timely updates and seamless communication - Ensure customer queries and complaints are resolved within defined TAT - Maintain accurate documentation and project-wise customer records - Coordinate and manage RERA-related matters internally in collaboration with the Legal team - Prepare and present MIS reports to management - Prepare and present MIS reports to builder management - Drive process improvements through complaint analysis and tracking - Strong proficiency in reporting, data analysis, and calculations (Advanced Excel/MIS) ? Key Requirements:
- Proven experience in CRM / Customer Relationship / Post-Sales (Only Real Estate preferred) - Strong knowledge of ERP systems, MIS reporting, and documentation - Excellent communication, coordination, and team management skills - Ability to manage multiple stakeholders and deadlines effectively - Proficiency in MS Office & Advanced Excel - Good in making Excel reports and data-driven analysis - Good in creating professional presentations (PPT) - Strong communication skills (written and verbal) ? What We’re Looking For:
- A proactive professional with strong problem-solving and leadership skills - Someone who can drive customer satisfaction and collections efficiently - Ability to work in a fast-paced and target-driven environment ? Qualifications: â—� Graduate or Postgraduate degree (required)

📌 Post Sales - Customer Relationship Management Manager (India)
🏢 SpaceNest
📍 India