Experience: Minimum 1–3 years in Mortgage / HL / LAP Portfolio Management
Qualification: Any Graduate
Role Overview:
The role involves managing the existing Mortgage portfolio, ensuring high customer retention, quality monitoring, and cross-sell while maintaining compliance and credit discipline.
Key Responsibilities:
- Manage and monitor the assigned Mortgage / Home Loan / LAP portfolio.
- Conduct periodic portfolio reviews to track repayment behaviour and identify early warning signals.
- Engage with customers for renewals, repayments, closures, and service-related issues.
- Coordinate with credit, operations, and collections for portfolio health improvement.
- Ensure adherence to compliance, audit norms, and timely documentation updates.
- Drive cross-sell of banking products to existing customers.
- Maintain high customer satisfaction and retention levels.
Desired Skills & Competencies:
- Strong understanding of Mortgage / HL / LAP products.
- Good customer relationship management skills.
- Basic credit understanding and documentation knowledge.
- Strong follow-up,
communication, and coordination abilities.
- Ability to identify risk trends within the portfolio.
Why Join This Opportunity:
- Opportunity to handle a stable and growing Mortgage portfolio.
- Strong learning exposure in customer management, credit, and operations.
- Skilled work environment with growth prospects.
How to Apply:
Email your resume to [email protected] with the subject line:
Application for Portfolio Manager – Mortgage (Mumbai)
Regards
Team HR
Staffiaa Services
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