Highly skilled Salesforce Agentforce Specialist to lead the design,

implementation, and governance of our autonomous AI agents. In this role, you will transform our customer service, sales, and operations by building intelligent agents that do not just chat,

but actively execute tasks and workflows.

You will bridge the gap between business requirements and technical AI orchestration—leveraging Data Cloud, building precise prompts, and designing multi-agent environments while adhering to strict trust and security standards.

Qualifications

- Experience: 4+ years of hands-on Salesforce ecosystem experience

(Admin/Developer/Consultant), with at least 1 year of dedicated experience building AI-driven CRM architectures (Agentforce or Einstein Copilot).
- Salesforce Core:



Robust understanding of standard automation tools (Flows, Apex,

Lightning Web Components) to support custom Agent actions.
- Data Literacy: Solid grasp of Salesforce Data Cloud, data modeling, ingestion, and

vector search strategies.
- AI Core Concepts: Deep familiarity with prompt engineering guardrails, LLM reasoning

logic, and token optimization.

Preferred Certifications

- Salesforce Certified Agentforce Specialist (AI-201) (Highly Preferred/Mandatory)
- Salesforce Certified AI Associate
- Salesforce Certified Platform App Builder or Platform Developer I (PD1)
- Salesforce Certified Data Cloud Consultant

📌 Platform Architecture System (Pune)
🏢 Zensar Technologies
📍 Pune