NP: Immediate/30-Days

Ping Directory The cyber risk servicesIAM practice helps organizations in designing, developing, and implementing industry-leading IAM solutions to protect their information and confidential data, as well as help them build their businesses and supporting technologies to be more secure, vigilant, and resilient. The cyber risk servicesIAM team delivers service to clients through following key areas of IAM:

LDAP Directory services

User provisioning

Privilege Identity Management

Access certification

Access management and federation

Entitlements management

Role management

Strategy and road map for Identity & Access Management

Strong authentication

Responsibilities

The key responsibilities

Monitor alerts and perform routine health check of services.

Troubleshoot technical issues and support incident management as per applicable SLA, provide root cause analysis and support problem management.

Service request management according to processes and SLA

Must have experience with Unix, Linux Windows Server 2008/2012/2016.

Positive understanding of overall configuration, troubleshooting, patch application, configuring replication, schema management, ACI management, encryption etc. of Directory server solution.

Familiarity with password policy configuration in LDAP Directory server implementations.

Experience on performance/tuning recommendations for Directory products and ability to document procedures for other engineers to follow.





Ability to make SOX/audit-related assessments, document changes needed, deploy feasible changes.

Good knowledge & experience in user administration, certificate management, group management.

Administrative scripting experience using any scripting language- PowerShell, Perl, shell.

Support multi-domain environment which may include hybrid setups like Active Directory and AzureAD.

Good analytical & problem-solving skills, proficient communication, and leadership skills to drive client conversation.

Willing to work in 24x7 shifts and provide weekend on-call support.

Monitor service mailbox and support end user queries

Generate reports for daily/periodic PAM administration or processes

Support IT Risk or audit teams with reports, evidence, and process walkthroughs

Support change documentation, change deployment and post-change validations

Document and update Standard Operating Procedures (SOP) and operational runbooks

Identify opportunities to improve process efficiencies and effectiveness.

Qualifications and experience

Required

4+ years of experience managing PingDirectory, UnboundID, Oracle Unified Directory (OUD), Sun Directory or any combination of above.

Have worked on rotational shift mode

Preferred

Having experience on other IAM tools like CyberArk, Sailpoint, Okta, Quest, AzureAD will be a plus

IAM technology certifications

Exposure to other security domains other than Identity & Access Management

📌 Ping Directory Professional (Kolkata)
🏢 BCforward
📍 Kolkata