Description

We are seeking motivated and customer-oriented Phone Banking Officers to join our team in India. This role is ideal for candidates with 0-5 years of experience who are looking to start or further their careers in the banking sector.

Responsibilities

- Handle inbound and outbound calls related to banking services.
- Assist customers with inquiries regarding their accounts, transactions, and banking products.
- Provide accurate information and resolve customer issues in a timely manner.
- Promote bank products and services to customers over the phone.
- Maintain customer confidentiality and adhere to banking regulations.
- Document call details and customer interactions in the system.




- Collaborate with other departments to ensure customer satisfaction.
- Achieve performance targets set by the management.

Skills and Qualifications

- Excellent communication skills in English and Hindi mandatory
- Strong customer service orientation.
- Basic understanding of banking products and services.
- Proficiency in using computer applications and banking software.
- Ability to work in a rapid-paced environment and manage time effectively.
- Problem-solving skills and attention to detail.
- Team player with a positive attitude.

📌 Phone Banking Officers (Chennai)
🏢 ONZESTT SERVICES INDIA PRIVATE
📍 Chennai