How will you make an impact The PAE will work closely with cross-functional leadership teams to execute on corporate strategy for new growth. This role will drive expansion with partners by leveraging expertise and knowledge of cloud service provider platforms, (hyper-scalers), cloud and digital transformation, CRM platforms, digital channels, knowledge, RPA and automation, and self-service. The PAE is also responsible for maintaining and progressing long-term relationships at all levels throughout each of our partners.

PAEs will create business plans from the conceptualization until the final deliverables, while working closely with cross-functional members to build and execute strategies to enable the achievements of the business goals.

Have you got what it takes

- Establish and manage relationships inside NICE partner ecosystem to determine partner goals for growth and development, and to drive strategic initiatives that deliver profitable revenue, innovation, and market expansion.
- Develop joint business opportunities and execute programs and initiatives that drive growth.
- Drive adoption and expansion of NICE products and services by leveraging strategic partnerships.
- Exceed quarterly and annual targets for revenue growth, pipeline creation and product/service utilization.
- Serve as the Partner Acceleration Executive for assigned partners serving as conduit to resources from sales, marketing, R&D;, engineering, and leadership to achieve differentiated ecosystem growth.
- Document and present joint business plans for partner s business goals and objective that align partner company solutions that support their success.
- Lead Training and Enablement for partners on NICE company products, services, and Go-To Market.




- Monitor and Analyze partner performance to identify, document, and track opportunities for continuous improvement.
- Leverage established support and management processes to escalate and resolve partner issues in a timely manner.
- Drive partner strategy by thoroughly understanding industry trends, innovation, and market commercials relevant to partner ecosystem.
- Attend and participate in industry and partner events relevant to assigned partners.

You will have an advantage if you also have:

- 8+ years of technology sales experience.
- 5+ years in partner channel with a proven track record of successfully managing partnerships.
- 5+ years previous experience in contact center software or associated industry
- Experience working with national/global partners
- Proven track record of achieving targets and goals
- Enterprise business and financial modeling experience
- Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a rapid-paced, collaborative environment
- Exceptional written and verbal communication skills
- Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner
- Strong presentation skills - Must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience
- Analytical and Quantitative abilities required - Must be able to interpret and explain financial and statistical information.
- Broad knowledge of Sales tactics and Marketing.
- Business development skillsets for pursuing new business opportunities to generate revenue for the company.
- Ability to multi-task in a challenging environment while maintaining a high level of responsiveness.

📌 Partner Acceleration Executive (Mumbai)
🏢 inContact
📍 Mumbai