: Operations Manager (Luxury Resort)

Location: Jim Corbett, Uttarakhand

Salary: ₹60,000 – ₹70,000 per month (Based on experience and last drawn salary)

Benefits: Food & Accommodation Provided

Role Summary A premium 5-star luxury resort in Jim Corbett, Uttarakhand is seeking an experienced and guest-focused Operations Manager to oversee the day-to-day functioning of the resort and ensure exceptional guest experiences.

The ideal candidate should have prior experience managing operations in a genuine luxury resort / hotel environment, possess excellent communication skills, and demonstrate strong leadership capabilities. Candidates with exposure to destination weddings, luxury events, and the Jim Corbett hospitality market will be highly preferred.

Key Responsibilities

- Oversee daily operations across Front Office, Housekeeping, Food & Beverage, Guest Relations, and Banquet functions.

- Ensure the highest standards of guest satisfaction and hospitality are consistently maintained.

- Monitor operational efficiency and service quality across all departments.

- Coordinate with department heads to ensure seamless guest experiences.

- Handle guest feedback, complaints, and service recovery in a skilled manner.

- Ensure compliance with SOPs, hygiene standards, and safety regulations.

- Supervise and support wedding events, corporate functions, and special occasions.

- Conduct regular operational reviews and staff briefings.

- Monitor departmental performance, productivity, and guest feedback metrics.

- Assist management in achieving revenue, occupancy, and guest satisfaction targets.

- Ensure effective coordination between operational teams and support departments.





- Support recruitment, training, and development of operational staff.

Skills & Qualifications

- Graduate or Diploma in Hotel Management, Hospitality Management, or a related field.

- Minimum 5–8 years of experience in hotel/resort operations.

- Prior experience in a 5-star luxury resort / hotel is mandatory.

- Strong understanding of front office, housekeeping, food & beverage, and guest relations operations.

- Experience in managing destination weddings, events, and large group movements.

- Excellent leadership, problem-solving, and decision-making skills.

- Strong communication and interpersonal abilities.

- Proficiency in hospitality management systems and operational reporting.

Desired Candidate Profile

- Experience working in reputed luxury resorts / hotels with strong guest satisfaction records.

- Prior experience in Jim Corbett hospitality market will be highly preferred.

- Candidates from Uttarakhand will be given preference.

- Excellent spoken and written English.

- Strong team management and guest engagement skills.

- Flexible and willing to work in a fast-paced hospitality environment.

- Ability to handle operational challenges independently and efficiently.

Benefits

- Competitive salary package

- Food provided by the resort

- Accommodation provided by the resort

- Opportunity to work with a leading luxury hospitality setup

- Professional growth in luxury resort operations

To Apply

Interested candidates may send their updated CV to [email protected] with the subject line “Application for Operations Manager – Jim Corbett, Uttarakhand”

For queries, contact (phone hidden).

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