Operations Manager (Kolkata)

Operations Manager (Kolkata)

04 Aug
|
SmartWorks
|
Kolkata

04 Aug

SmartWorks

Kolkata

Key Roles & Responsibilities:

- Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to a high-class industry standard.
- Ensure all services are performed as per Standard Service Specifications.
- Manage the budget efficiently and yield cost savings where possible without compromising the quality of service.
- Maintain site accommodation and services, through contractors and direct labour, in the most cost-effective way.

- Ensures occupancy of sites complies with statutory legislation.
- Ensure quality of staff, appraising and developing them to ensure maximum contribution.
- Ensures that all client deliverables are submitted in a timely manner.
- Ensures that entire staff maintains a critical eye on all aspects of Property physical care
- Formulate strategic directions towards effective management of Property operation.

- Provides suitable business controls & administer policies/ processes / procedures.
- Advise management on budgeting (Operational / revenue).
- Monitor SLA’s & KPI’s towards effective service delivery




- Ensure that company policies and procedures are consistently applied to required standards.
- Oversee budget, billing & ensure that timescales are met and review accounting information to ensure accuracy.

- Ensure Health & Safety regulations are adhered to, and that General and Fire risk assessment recommendations are implemented across the team.
- Facilitate learning and development for all the team members of the department.
- Streamlining processes and resources available for the project to achieve desired outputs within deadlines.
- Supervising and monitoring the performance level of the service staff for ensuring superior customer service and accomplishment of service targets.
- Coordinating activities for the identification of training needs of employees for upgrading their technical skills.

Skills & Qualification Required:

- Minimum Experience – 5 to 6 years
- Robust knowledge of maintaining building facility

- Should have hands on experience on MEP
- Engineering/ Technical degree or diploma.

📌 Operations Manager (Kolkata)
🏢 SmartWorks
📍 Kolkata

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