About Study Ark

Study Ark is an AI-native study-abroad admissions consultancy and test-prep platform helping students get into MBA, MiM, MFin, MS, and undergraduate programs globally. Every student journey — from onboarding to application submission — runs entirely inside our platform, tracked and audit-logged at every step.

We're looking for an Operations Intern to own the day-to-day execution of the student journey on the Study Ark platform — from onboarding and document verification through to university shortlisting, payment tracking, and application submission. This is a high-ownership, detail-critical role: you'll be the person keeping dozens of student journeys moving on time, inside a system where every action is tracked and every deadline matters.

Onboarding & Documentation

- Onboard new students on the Ops Dashboard: capture profile details, assign mentors, configure installment plans, and generate agreements for e-signature
- Run the document collection checklist (passport, transcripts, resume, test scores, etc.) and verify/reject uploads with feedback within 48-hour SLAs

Profiling & Course Finalization

- Support mentors in capturing complete student profiles — budget, country preferences, specialization, career goals — ensuring no student proceeds with vague or missing data

College Shortlisting

- Build and maintain the 20-university shortlist per student (Ambitious / Moderate / Achievable) using only verified official university sources
- Review and correct student-added universities for accurate deadlines, fees, and URLs

Payments & Compliance





- Monitor the payment health of every active student (Grace / Locked / On Track) and follow the escalation protocol for overdue installments
- Enforce the platform's non-negotiable rules — no external trackers, no unofficial sources, no skipped steps

Session & Deadline Tracking

- Coordinate mentor session bookings and confirm session notes are logged
- Monitor the Workflow board every 48 hours; flag and follow up on any "Lagging" students before they go critical

Application Submission

- Run the pre-submission checklist (payments clear, sessions logged, essays approved, documents verified) and submit applications with a minimum 7-day buffer before deadlines

What We're Looking For
- Currently pursuing or recently completed a bachelor's degree (any stream)
- Sharp attention to detail — comfortable working inside SLAs, checklists, and audit trails
- Strong written communication; comfortable following up with students and mentors directly
- Organized and self-driven — able to manage 15–20+ student journeys in parallel without dropping deadlines
- Prior exposure to study-abroad admissions, CRM tools, or operations roles is a plus but not required

What You'll Gain
- Direct ownership of the end-to-end student journey at a fast-growing ed-tech platform
- Hands-on exposure to admissions consulting, ops systems, and platform-driven workflows
- Mentorship from the founding team and a explicit path to a full-time Operations role based on performance
- Interested candidates can apply with their resume and a short note on why operations work excites them.

📌 Operations Intern (Gurugram)
🏢 Study Ark
📍 Gurugram