We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.

Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!

What is on Offer:

- Work with a young & passionate team to excel and make an impact
- Work closely with the founders
- Fast Career Growth with fast appraisals and quick salary increase
- Super passionate team with deep conviction which has stayed together during covid.
- Very high ownership role in a fast paced environment
- Great Culture -> No hierarchy / politics nonsense guaranteed!

About us The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows:

- Ashish
- Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi.

- Arun

- Cofounder, leads product, Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore.

- Chirag

- Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.

Job Requirements

- Handling all bookings and business operations related work
- Closely working with the suppliers in ensuring timely revert on queries & smooth post booking operations such as booking confirmations, sharing vouchers etc.
- Ensuring timely payments to suppliers and deliveries to customers.




- Effectively managing feedback and escalations from customers and vendors.
- Ensuring customer delight
- Regular and timely completion of agent KYC

Desired Candidate Profile

- Ethical, hardworking, and 'passionate about startups' mindset
- Excellent structured problem-solving ability
- Good understanding of different business verticals
- Disciplined & Process Oriented
- Presence of Mind
- Willing to learn more
- Is available for 6 months

Stipend The internship stipend is structured at ₹25,000 per month for the first three months and ₹30,000 per month for the remaining internship period.

PPO Opportunity:

Exceptional performers may be offered a Pre-Placement Offer (PPO) with a CTC ranging from ₹5.4 LPA to ₹7.5 LPA, based on overall performance, business requirements, and role availability.

Check if you fit in the role-

You Must-

- Be Customer-Centric
- Enjoy speaking to clients on call
- Have high ownership to complete your work
- Be good at negotiating with suppliers

You Can-

- Improve business acumen
- Improve negotiation skills

You Want to-

- Improve business acumen
- Improve negotiation skills

This role is not ideal for someone who is-

- not comfortable with tight timelines/targets
- not disciplined to sit and work
- not good at resolving customer queries or escalations
- not comfortable with long working hours
- not excited about working on Saturdays (6 days a week)

Additional Details

- Office Location
- Connaught Place, Delhi

- Work Timings - 9:30 till work gets over. You are considering joining a startup. Building anything of value takes time.

📌 Operations Intern - 6 Months (Performance Based PPO) (New Delhi)
🏢 TravClan
📍 New Delhi