We are hiring a smart and responsible OPERATIONS EXECUTIVE for AIRHS PRIVATE LIMITED. This is a rotational role, where selected candidates will alternate between Operations and B2B Client Support/Calling on a day-to-day basis. We strictly operate in the B2B travel segment (Flights & Hotels), and the role involves managing our partner travel agencies.
Key Responsibilities:
- Rotational Workflow: Switch between back-end operations and calling support based on the daily roster.
- B2B Agency Support: Act as the primary point of contact for our B2B travel agency partners, solving their booking queries and issues.
- Operations: Handle flight PNRs, hotel bookings, and coordination with suppliers.
- Email Management: Expertly handle high volumes of professional emails, including reading, drafting, and replying with precision.
- Problem Solving: Efficiently resolve technical or booking-related issues faced by our partner agencies.
Requirements & Skills:
- Language (Mandatory): Absolute fluency in English (Verbal & Written). Candidates must also be proficient in Hindi and regional languages.
- Technical Proficiency:
Advanced knowledge of MS Office ( Specially MS Excel and MS Word) is a must.
- Email Expertise: Must be highly skilled in professional email communication.
- Communication: Exceptional interpersonal skills to maintain strong relationships with B2B partners.
- Flexibility: Willingness to work in a rotational environment where tasks may change daily.
Why Join Air HS Private Limited?
- Direct exposure to the B2B travel industry.
- Professional and fast-paced work environment.
- Opportunity for career growth within a specialized travel firm.
Job Type: Full time Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s)
- Are you proficient in reading, drafting, and responding to professional business emails in English?
- Do you have expert-level knowledge of MS Excel and MS Word, and can you handle them independently for daily operations?