- Monitor system performance using tools like PagerDuty and Graylog to ensure uptime.
- Troubleshoot incidents in real time and perform root cause analysis to avoid recurrence.
- Oversee deployments and CI/CD pipeline execution for system updates.
- Collaborate with cross-functional teams for effective release and issue resolution.
Key Deliverables:
- Maintain infrastructure stability and reduce system downtime.
- Drive proactive system performance improvements and monitoring strategies.
- Document resolutions and standard operating procedures for internal use.
- Mentor junior engineers and share knowledge on best practices.