Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills : Sybase Database Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Act as the ongoing interface between the client and the system or application. Responsible for end-to-end database and infrastructure administration across MSSQL, Sybase, and AWS environments. Ensures availability, performance, security, and reliability through proactive monitoring, advanced troubleshooting, and continuous improvement initiatives.

Must Have Skills: MSSQL Server, Sybase ASE, AWS (EC2, RDS, VPC), Database Administration, Infrastructure Operations Job Requirements: Key Responsibilities: Administer MSSQL and Sybase databases including installation, configuration, patching, and upgrades Manage MSSQL AlwaysOn Availability Groups, clustering, and failover mechanisms Administer Sybase replication servers, backup servers, and performance tuning Manage AWS infrastructure including EC2, RDS, storage (EBS), networking (VPC), IAM roles, and security groups Perform proactive monitoring of database performance, query execution, and system health Troubleshoot complex issues such as deadlocks, blocking, query performance, and latency Perform root cause analysis (RCA) and implement permanent fixes for recurring database issues Manage database backups, restores, log shipping, and disaster recovery strategies Implement database security, user access control, encryption, and compliance policies Optimize queries, indexing strategies, and database performance tuning Execute patching, upgrades,



and vulnerability remediation activities Design and maintain high availability and disaster recovery solutions across on-prem and AWS Automate database maintenance tasks using scripts and scheduling tools Collaborate with application teams for DB performance optimization and deployments Maintain documentation, SOPs, and knowledge base Enterprise Tools & Platforms: Monitoring: Splunk, Database Performance Analyzer Logging: Splunk, ELK Stack DB Tools: SQL Server Management Studio (SSMS), SQL Profiler, Sybase Central Cloud Tools: AWS CloudWatch, AWS RDS Performance Insights, Trusted Advisor ITSM: ServiceNow Automation: PowerShell, T-SQL scripts, Shell scripting Backup Tools: Veeam, Commvault, Native DB backup utilities Security Tools: Qualys, Nessus SLA / KPI Ownership: Ensure adherence to SLA/KPI commitments Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) Monitor MTBF and database availability Publish weekly/monthly service performance reports Drive service improvements and optimization initiatives Client Facing Responsibilities: Lead and participate in war room calls during major database incidents Manage escalation matrix and stakeholder communication Provide periodic updates to business and technical stakeholders Participate in governance, CAB, and service review meetings Technical Experience: 5+ years of experience in database and infrastructure administration Strong troubleshooting and RCA expertise Experience with HA/DR architectures (AlwaysOn, replication) Hands-on AWS cloud and automation experience Professional Attributes: Solid communication and stakeholder management Ability to handle critical incidents and escalations Flexible to work in 24/7 environment Strong analytical and problem-solving mindset Educational Qualification: Bachelor s degree

📌 Operations Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru