Position Summary The Operation Associate supports U.S.
Commercial Lines Underwriting
Operations by processing New Business, Renewals, Endorsements, and Premium Finance transactions. The role requires robust attention to detail, adherence to established procedures, and collaboration with Underwriters and stakeholders to ensure timely and accurate policy processing.
Key Responsibilities
- Process New Business, Renewal, Endorsement, and Premium Finance transactions.
- Review and validate submission data for accuracy and completeness.
- Support Underwriters with policy processing and servicing activities.
- Meet established turnaround times and SLA requirements.
- Follow quality standards, procedures, and checklists.
- Perform quality reviews before task completion.
- Partner with U.S. stakeholders to resolve operational queries.
- Participate in cross-training and knowledge-sharing activities.
- Support process improvement and automation initiatives.
- Achieve productivity, quality, and compliance targets.
Requirements
Required Qualifications
Education
- Bachelor's degree in Commerce, Business, Finance, Insurance,
or related field.
Experience
- 13 years of experience in Insurance Operations, Underwriting Support, or Back-office Operations.
- Commercial Insurance experience preferred.
Skills
- Proficiency in MS Excel, Outlook, and Microsoft Office.
- Strong analytical and data validation skills.
- Effective communication and stakeholder management abilities.
- Strong attention to detail and time-management skills.