Role & responsibilities

- Install, configure, administer, and manage Red Hat OpenShift (OCP) clusters on Bare Metal and VMware platforms.

- Perform OpenShift patching and version upgrades with minimal impact to production workloads.

- Maintain and support existing DevOps infrastructure pipelines integrated with OpenShift.

- Create, manage, and troubleshoot persistent storage, including file systems and persistent volumes.

- Configure and manage RBAC and security policies across clusters.

- Configure and manage Ingress Controllers, Routes, and network load balancers.

- Support inter-cluster communication and hybrid/multi-cluster architectures.

- Apply solid understanding of networking and firewall concepts in Kubernetes and OpenShift environments.

- Troubleshoot cluster networking, DNS, and connectivity issues.

- Monitor cluster, node, and application health using Prometheus,



Grafana, and Splunk.

- Configure alerts, dashboards, and metrics for proactive monitoring.

- Identify performance bottlenecks and recommend optimization measures.

- Troubleshoot complex issues related to cluster performance, storage, networking, and application deployments.

- Resolve pod and container runtime issues.

- Respond to production issues in a timely and qualified manner, meeting SLAs.

- Lead resolution of high-priority P1/P2 incidents and provide detailed Root Cause Analysis (RCA) reports to clients and stakeholders.

- Familiarity with enterprise ITSM processes.

- Excellent troubleshooting, documentation, and communication skills.

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