- Manage and lead the inbound, outbound, and sales teams, ensuring they meet SLA targets and daily goals.
- Conduct real-time monitoring and coaching to improve team performance and adherence to schedules.
- Create an encouraging and supportive team environment that fosters collaboration, motivation, and qualified growth.
- Develop and implement strategies to drive sales within the team and meet sales targets/goals.
- Analyze team performance data and identify areas for improvement, implementing corrective actions as needed.
- Conduct regular team meetings to communicate updates, provide feedback, and address any concerns or challenges.
- Ensure compliance with company policies, procedures, and quality standards.
- Collaborate with cross-functional teams to streamline processes and enhance operational efficiency.
Interested can share resume on -
[email protected] or (phone hidden)
Regards
Bhawna
📌 Opening_ Team Lead_ Navi Mumbai
🏢 Hexaware Technologies
📍 Navi Mumbai