Are you passionate about sport and love interacting with people ? Do you enjoy helping others discover and pursue their favorite sport? If yes, then Decathlon is the right place for you!

Watch This Video To Know About The Role https://www.youtube.com/watch?v=EHQ8mJ6FBVI 1st Responsibility: Deliver a WOW Customer Experience I greet, smile, and engage with customers to understand their needs

- I am equipped to interact and engage with my customers

I promote sports by engaging customers through sports communities
- I practice my sport and inspire customers to join sports communities.
- I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.

I ensure my customer is Satisfied or Satisfied
- I propose the right products & services depending on the needs of my customers
- I use all our channels (in-store, .in, App) to satisfy the customer’s needs
- I propose the relevant services to the customer (buyback, repair & maintenance, personalisation).
- I ensure a smooth checkout experience
- My customer is at the centre of my activity. I make myself available whatever I am doing.
- I suggest complementary products to enhance the customer sports practice experience
- I ensure product availability by doing reliable,



up-to-date and responsible inventory to support its omnichannel availability.
- I ensure the signages are updated for the customers (Self-informed best choice)
- I am accountable for the delivery

2nd Responsibility: Create a WOW store experience The layout is the best in class for my customer

- My layout is secure for me, my team, and my customers.
- My Layout is welcoming, seductive and engaging.
- I ensure my customers can test all our solutions

I know and highlight the best omnichannel offer to my customers, both offline and online
- I know the complete offer in my store and online
- I ensure My customer will find the entire range of products for their sports practice - either in-store or online
- I suggest the best possible solution to my customer as per their need
- I ensure all the necessary services for my sport are available to my customer
- I highlight our Circular offer and relevant services

You are a person who would love to work with people and enjoy collective decision You practise sports are a passionate sports lover

Loves to interact, assist and guide people

Keen to learn, adapt take feedback and make progress

Comfortable using digital tools and apps

📌 Omni Sport Advisor (Bengaluru)
🏢 Decathlon
📍 Bengaluru