KOSA Wellbeing is looking for Skin Studio (Spa) Manager to join our dynamic team and embark on a rewarding career journey
- Operations Management: Oversee daily spa operations, including scheduling, staffing, inventory management, and maintenance of facilities and equipment.
- Staff Management: Recruit, train, and manage spa therapists and support staff, ensuring they deliver high-quality services and adhere to standards.
- Financial Management: Manage budgets, expenses, and revenue generation, aiming for profitability while maintaining service quality.
- Client Relations: Interact with clients, gather feedback, and address concerns to ensure a high level of customer satisfaction and loyalty.
- Marketing and Promotions: Develop marketing strategies, promotions, and special packages to attract and retain clients, collaborating with marketing teams if applicable.
- Compliance and Standards: Ensure compliance with health and safety regulations, spa industry standards, and licensing requirements.
- Strategic Planning: Develop long-term strategies for spa growth, expansion, or introducing recent services based on market trends and client demands.