We are looking for a highly skilled and experienced Guest Service Associate to join our team in the Front Office. The ideal candidate will have 5-10 years of experience in guest service, with excellent communication and interpersonal skills.

Roles and Responsibility

- Manage front office operations, ensuring seamless day-to-day activities.
- Provide exceptional customer service, responding to guests' queries and resolving issues promptly.
- Coordinate with various departments to ensure efficient service delivery.
- Maintain high standards of professionalism and courtesy when interacting with guests and colleagues.
- Handle complaints and feedback professionally, providing solutions or alternatives as needed.
- Ensure accurate record-keeping and reporting of front office activities.

Job Requirements

- Minimum 5 years of experience in guest service,



preferably in a front office setting.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Solid attention to detail and organizational skills.
- Familiarity with front office software and systems is an asset.
- Ability to maintain confidentiality and handle sensitive information with discretion.

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📌 Guest Service Associate (Front Office).0 (Maharashtra)
🏢 Classic Citi Investments
📍 Maharashtra