04 Aug
|
Tripjack
|
Mumbai
We are Expanding !!
About TripJack: A Great Place to Work and the trusted tech platform for over 60K+ travel agents across India!
We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners.With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.
Date & Time:18th July 2026 | 10:00 AM to 2 :00 PM
Venue:001, C Wing, Marathon Innova Corporate Centre,Off Ganpat Rao Kadam Marg, Lower Parel (W),Mumbai – 400013
Job Location : Lower parel / Currey Road
Pre Register :
https://forms.gle/oAvzHSb1MwiZCXcu9
Travel Consultant / Sr. Travel Consultant
Key Responsibilities:
- Handle international flight amendments including date change, reissuance, rerouting, cancellation, refund, and name correction as per airline policies.
- Interpret and apply fare rules accurately for revalidation and reissue cases.
- Coordinate with airlines for waiver approvals, schedule changes, and involuntary cases.
- Manage ADM prevention by ensuring correct pricing and compliance with airline policies.
- Provide prompt support to B2B agents via calls, emails, and CRM tools.
- Handle queue management and prioritize urgent cases.
- Support escalations and complex amendment scenarios efficiently.
- Manage LCC (Low-Cost Carrier) bookings, amendments, cancellations, and refunds as per airline-specific processes.
- Handle NDC (New Distribution Capability) bookings,
Required Skills:
- Strong international ticketing & amendment knowledge.
- Hands-on experience in Amadeus / Galileo / Sabre.
- Knowledge of LCC portals & NDC booking.
- Positive understanding of fare construction & penalties.
📌 Mega Walkin Drive - Travel Consultant / Sr. Travel Consultant - 18th J (Mumbai)
🏢 Tripjack
📍 Mumbai