- Hardware testing and performance validation
- Provide remote support for network & system issues
- Configure & support firewall VOIP, Routing, Switching, Wi-Fi
- Support Cisco, HP, Aruba, Juniper, Fortinet, Palo Alto devices
- Network troubleshooting and performance monitoring
- Setup & configuration of WAP, Routers, Switches, Firewalls
- Hardware replacement & in office support
- Maintain inventory & ensure availability of spare parts
- Support hosted IP voice solutions
- Provide AMC( Annual Maintenance Contract ) support